Word forms: (regular plural) balanced scorecards
( Accounting : Management )
The firm has used a balanced scorecard approach to management for the last five years, monitoring areas like product quality,
staff and their satisfaction levels, client satisfaction, and financial performance.
Through the increasing use of techniques such as the balanced scorecard, companies were looking closely at their performance measures.
A balanced scorecard is a type of management report which includes both financial and non-financial measures.
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