Word forms: (present) makes a complaint, (past) made a complaint, (perfect) made a complaint, (progressive) making a complaint
( Hospitality (hotel) : General )
respond to a complaint
Make a complaint if you are not satisfied with the service.
If you wish to make a complaint in writing, you should contact the hotel manager.
He made a complaint about the room and the hotel changed his booking.
Collins English Dictionary. Copyright © HarperCollins Publishers